To ensure your orders arrive in time for Christmas, please take note of the following shipping deadlines:

United Kingdom:

• Last order date: 19th December
• Orders placed on this date will be processed and dispatched on 20th December.

Europe:

• FedEx: Deadline has passed.
• DHL: Last order date: 17th December

USA, Canada, and Mexico:

• DHL: Last order date: 16th December

Rest of the World:

• DHL: Last order date: 16th December

For orders of £175 or above we offer free standard shipping to mainland UK.

For orders of £350 or above we offer free next day shipping to mainland UK.

For mainland UK orders below free shipping thresholds, we offer the following options:

• Royal Mail Standard - 2 to 5 days - £6.
• Royal Mail Express - 1 to 2 days - £8.
• DHL Express - Next Day - £10.
  

Jersey, Guernsey & Isle of Man

• Free standard shipping on orders of £175 or above.
• Royal Mail Standard - 2 to 5 days - £10.
• Royal Mail Express - 1 to 2 days - £25.

Shipping method cut-off times:

Delivery estimates apply to orders placed before the shipping method cut-off times.

Orders placed after the shipping method cut-off on Fridays will not be dispatched until the next working day.

• Royal Mail Standard - 4pm Mon-Fri.
• Royal Mail Express - 2:30pm Mon-Fri.
• DHL Express - 2pm Mon-Fri.

Please note that delivery times may vary depending on shipping location and during our busier periods.

All estimates are based on working days which are Monday - Friday excluding UK bank holidays.

Next day services are estimated at 1-3 days to Highlands and NI.

We currently pay all customs charges and import duties on all deliveries.

All amounts are based on GBP and are calculated in your currency at checkout.

We offer the following global delivery options:

Western Europe

• Free economy shipping on orders of £350 or above.
• FedEx Economy - 3 to 6 days - £20.
• DHL Express - 1 to 3 days - £30.

Western Europe is defined as: Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Switzerland, Türkiye, Vatican City.

Any European countries outside of this list are defined as ROW.

US & Canada

• Free economy shipping on orders of £350 or above.
• FedEx Economy - 3 to 10 days - £25.
• DHL Express - 2 to 6 days - £40.

Australia & New Zealand

• Free express shipping on orders of £500 or above.
• DHL Express - 3 to 10 days - £30.
  

ROW

• Free express shipping on orders of £500 or above.
• DHL Express - 3 to 10 days - £30.

All orders are shipped Delivered Duty Paid (DDP) with all import fees and duties covered.

We do not ship to, BFPO, APO, FPO or DPO addresses.

We suggest shipping to a domestic address where possible.

We provide tracking numbers on all orders once fulfilled and dispatched by our warehouse team. These can be used to follow the progress of your delivery and in some cases to change address or delivery details if required. Please see below for links to track and manage your parcel with our respective couriers:

• Royal Mail - https://www.royalmail.com/track-your-item
• DHL - https://www.dhl.com/
• FedEx - https://www.fedex.com/
  

*If you need to change the delivery address on your shipment please use the DHL app or manage the shipment online with Royal Mail or FedEx. Unfortunately, our Support team is unable to amend shipping addresses or make any other changes to your order once placed.*

Thrudark Regulatory Compliance Statement:
At ThruDark, we are committed to ensuring the highest standards of safety and compliance for all our products. We guarantee that all Thrudark products meet the requirements of the General Product Safety Regulation (GPSR), CE marking, and other applicable EU Directives.

Thrudark Limited EU Responsible Person (for authorities only):
eucomply OÜ
Pärnu mnt 139b-14
11317 Tallinn, Estonia
hello@eucompliancepartner.com
www.eucompliancepartner.com